Privacy Policy

Changzhou Juyou New Material Tech Co., Ltd. respects the privacy of buyers, distributors, formulators and visitors who contact us through our website, email, WhatsApp, advertising lead forms or other business communication channels.

Information We Collect

When you submit an inquiry, sample request, TDS or MSDS request, quotation request or advertising lead form, we may collect your name, company, email address, phone or WhatsApp number, country or region, product interest, application details, purchasing requirements and message content.

How We Use Information

We use submitted information to respond to your request, recommend suitable silicone materials, provide product documents, arrange samples, prepare quotations, follow up on technical questions and improve our buyer service process.

Lead Forms and Advertising

If you contact us through Facebook, Instagram or another advertising platform lead form, the information you submit is used only for business follow-up related to Juyou silicone products, including personal care silicone materials, agricultural silicone adjuvants, silicone oils, resins and defoaming agents.

Information Sharing

We do not sell personal information. Information may be shared only with Juyou internal sales, technical and logistics personnel, or necessary service providers involved in responding to your inquiry, arranging shipment or supporting communication.

Data Retention

Inquiry and buyer communication records may be retained for business follow-up, product matching, compliance and service history. You may contact us to request correction or deletion of your submitted information where applicable.

Contact

For privacy questions or information requests, contact us at info@juyousilicone.com or call +86 151 6112 0988.

Company address: Shenlong Business Plaza, 50 Huaide Middle Road, Changzhou City, Jiangsu, China